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Evidence Guide: PMAWHS310 - Investigate incidents

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PMAWHS310 - Investigate incidents

What evidence can you provide to prove your understanding of each of the following citeria?

Review incident

  1. Undertake site inspections of incident scene
  2. Communicate with relevant personnel regarding specific aspects of the incident
  3. Monitor corrective action procedures
  4. Communicate changes to the situation to appropriate personnel
Undertake site inspections of incident scene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with relevant personnel regarding specific aspects of the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor corrective action procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate changes to the situation to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record investigation process and results

  1. Establish and secure boundaries of the incident scene to prevent contamination of prospective evidence/exhibits.
  2. Identify and interview persons relevant to the incident
  3. Identify and record evidence/exhibits at the scene prior to examination to ensure continuity
  4. Assess relevant information, documentation and evidence/exhibits
  5. Determine point of origin and most likely cause of incident
  6. Determine risk factors affecting the incident
  7. Identify and analyse a range of other possible causes
  8. Identify and utilise support services to investigate the incident scene
  9. Process, record and communicate information/evidence/exhibits, forms and documents to appropriate personnel following enterprise policies and procedures
Establish and secure boundaries of the incident scene to prevent contamination of prospective evidence/exhibits.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and interview persons relevant to the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and record evidence/exhibits at the scene prior to examination to ensure continuity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess relevant information, documentation and evidence/exhibits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine point of origin and most likely cause of incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine risk factors affecting the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse a range of other possible causes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and utilise support services to investigate the incident scene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process, record and communicate information/evidence/exhibits, forms and documents to appropriate personnel following enterprise policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make suggestions to improve incident handling and prevention

  1. Identify and assess tactical factors and resulting priorities occurring during the incident
  2. Formulate appropriate suggestions to improve handling of similar incidents based upon information available
  3. Identify incident cause and make recommendations to prevent a recurrence
Identify and assess tactical factors and resulting priorities occurring during the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate appropriate suggestions to improve handling of similar incidents based upon information available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify incident cause and make recommendations to prevent a recurrence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Review incident

1.1

Undertake site inspections of incident scene

1.2

Communicate with relevant personnel regarding specific aspects of the incident

1.3

Monitor corrective action procedures

1.4

Communicate changes to the situation to appropriate personnel

2

Record investigation process and results

2.1

Establish and secure boundaries of the incident scene to prevent contamination of prospective evidence/exhibits.

2.2

Identify and interview persons relevant to the incident

2.3

Identify and record evidence/exhibits at the scene prior to examination to ensure continuity

2.4

Assess relevant information, documentation and evidence/exhibits

2.5

Determine point of origin and most likely cause of incident

2.6

Determine risk factors affecting the incident

2.7

Identify and analyse a range of other possible causes

2.8

Identify and utilise support services to investigate the incident scene

2.9

Process, record and communicate information/evidence/exhibits, forms and documents to appropriate personnel following enterprise policies and procedures

3

Make suggestions to improve incident handling and prevention

3.1

Identify and assess tactical factors and resulting priorities occurring during the incident

3.2

Formulate appropriate suggestions to improve handling of similar incidents based upon information available

3.3

Identify incident cause and make recommendations to prevent a recurrence

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Review incident

1.1

Undertake site inspections of incident scene

1.2

Communicate with relevant personnel regarding specific aspects of the incident

1.3

Monitor corrective action procedures

1.4

Communicate changes to the situation to appropriate personnel

2

Record investigation process and results

2.1

Establish and secure boundaries of the incident scene to prevent contamination of prospective evidence/exhibits.

2.2

Identify and interview persons relevant to the incident

2.3

Identify and record evidence/exhibits at the scene prior to examination to ensure continuity

2.4

Assess relevant information, documentation and evidence/exhibits

2.5

Determine point of origin and most likely cause of incident

2.6

Determine risk factors affecting the incident

2.7

Identify and analyse a range of other possible causes

2.8

Identify and utilise support services to investigate the incident scene

2.9

Process, record and communicate information/evidence/exhibits, forms and documents to appropriate personnel following enterprise policies and procedures

3

Make suggestions to improve incident handling and prevention

3.1

Identify and assess tactical factors and resulting priorities occurring during the incident

3.2

Formulate appropriate suggestions to improve handling of similar incidents based upon information available

3.3

Identify incident cause and make recommendations to prevent a recurrence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

recognise and analyse potential situations requiring action and implement corrective action

secure incident site and collect and preserve evidence and records in accordance with legislative requirements

analyse information and evidence to determine:

possible and likely causes of incident

improvements to emergency procedures

plan and undertake interviews using appropriate communication (listening and questioning) and negotiation techniques

demonstrate ethical behaviour and cultural awareness in undertaking investigation

identify and liaise with specialists and support services

complete forms and records

read and interpret procedures, reports, evidence and statements.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

safety, hazards and hazard control

incident, fire and accident reporting and investigation

environmental protection

risk assessment/risk management

record keeping

hazards that may arise in the job/work environment, and:

their possible causes

potential consequences

risks

appropriate risk controls

factors affecting incident initiation and development for predictable incident types for that plant

scope and limitations of own role and responsibilities

appropriate personnel for referral and reporting.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, include one or more of the following:

job safety analysis (JSA) methods

risk analysis/risk management procedures

environmental risk/environmental management procedures

personal protective equipment (PPE) and procedures

emergency, fire and accident procedures

hazard policies and procedures

emergency procedures

work instructions

standard operating procedures SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Hazards and risks

Hazards and risk factors must be analysed in order to identify possible and likely causes of incidents.

Identifying hazards requires consideration of one or more of the following:

hazards remaining from the original cause of the incident

hazards arising from conducting an incident investigation

hazards arising from working in conjunction with incident response personnel.

Identifying risks requires consideration of specific hazards, including the following:

what level of harm can occur

how harm can occur (various chains of events that could result in harm from the hazard)

the likelihood that harm will occur

Evidence gained

Evidence gained as a result of investigations include one or more of the following:

video tapes

audio tapes

drawings

photographs

plans

manifests

relevant documents

records of interview

personal notes

physical evidence/materials

debris

soil

Support services

Support services include one or more of the following:

pathologists

forensic investigators

coroner

government medical officers

interpreters

technical services

legal officers

undertakers

forensic accountants

information technology consultants

document examiners

handwriting experts

financial organisations

external law enforcement agencies

Interview strategies

The purpose of the interview is to establish what happened, not who is to blame. Interviews must be planned and require consideration of the following:

location

timing

method (direct questioning and empathetic questioning)

strategies for developing rapport

who is being interviewed

legal and policy requirements that might apply

exclusion of leading questions

avoidance of cross-examination

Legal and policy requirements might apply according to the status of the person being interviewed. Requirements include one or more of the following:

the presence of a solicitor, independent person, family member or interpreter

special consideration that applies because of disability, child, parent, age, gender, ethnicity and race

Post-investigation documentation

Post-investigation documentation include one or more of the following:

statements

proformas

photographs

tape/video recordings

Relevant personnel

The relevant personnel for incident investigation referrals will depend on the type of information being conveyed and the enterprise policies and procedures. Typically they will include one or more of the following:

employer

personnel directly involved in responding to the incident, including:

first response personnel

emergency response team members

emergency team leader

first aid officers

other personnel with emergency team leader responsibilities